Return Policy

Product

Return period

Condition

Books 30 days New, unopened
Music 30 days New, unopened
E books   Not refundable
Audio Downloads   Not refundable
Posters 30 days New, unopened

Subject to certain conditions and restrictions, items purchased from Music of Words may be returned within 30 days of receipt of our shipment. To return an item, go to the website Shopping cart and click Returns. From there, you will receive instructions for returning an item and read our return policy.
This Return Policy Applies to Retail Sales Only.

Music

CDs, must be unopened, still in their plastic wrap. Music downloads are not refundable.

Audio packages

May be returned within 30 days of receipt of shipment. These must be unopened and still in their plastic shrink wrap or sealed bag.

E-books and Audio Downloads

Sorry, these are not Returnable or Refundable. Make sure of your purchase. If there is a problem with a download, go to the website Shopping cart and click Returns. From there, you will receive instructions to contact us and we will make every effort to correct the problem

Posters and Misc. items

May be returned within 30 days of our receipt of shipment. These items must be unopened and still in their plastic shrink wrap or original sealed bags.

**NOTE: NO POSTAGE IS REFUNDED ON RETURNS. DAMAGED ITEMS ARE COVERED BY INSURANCE THROUGH THE SHIPPING ENTITY, USPS, FEDEX, ETC. Customer must pay for shipping to return items and they must arrive in new condition. **See schedule of returnable items. A contact email address is posted on the shopping cart. Click on the item to be returned, then Please fill out the return form and send the item to the address on the return instructions.

For sales tax: 6% sales tax will be added to orders from Michigan.